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1

Employee Motivation and Organizational Commitment: A Comparison of Tipped and Nontipped Restaurant Employees

Curtis, Catherine R., Upchurch, Randall S., Severt, Denver E.

Journal:

International Journal of Hospitality & Tourism Administration

Year:

2009

Language:

english

File:

PDF, 138 KB

english, 2009

2

Commitment and conflict in the restaurant industry: Perceptions from the Generation Y viewpoint

Orlowski, Marissa, Murphy, Kevin S., Severt, Denver

Journal:

Journal of Foodservice Business Research

Year:

2016

Language:

english

File:

PDF, 1.47 MB

english, 2016

3

Examining and identifying the determinants of travel expenditure patterns

Youcheng Wang, Paul Rompf, Denver Severt, Nichakarn Peerapatdit

Journal:

International Journal of Tourism Research

Year:

2006

Language:

english

File:

PDF, 125 KB

english, 2006

4

At-destination visitor information search and venue decision strategies

Robin B. DiPietro, Youcheng Wang, Paul Rompf, Denver Severt

Journal:

International Journal of Tourism Research

Year:

2007

Language:

english

File:

PDF, 121 KB

english, 2007

5

Examining the motivation, perceived performance, and behavioral intentions of convention attendees: Evidence from a regional conference

Denver Severt, Youcheng Wang, Po-Ju Chen, Deborah Breiter

Journal:

Tourism Management

Year:

2007

Language:

english

File:

PDF, 222 KB

english, 2007

6

Initial and Ongoing Mystery Shopper Motivations: An Empirical Investigation By Experience Level and an Application of the Theory of Motivational Crowding

Allison, Pamela B., Severt, Denver E.

Journal:

Journal of Hospitality Marketing & Management

Year:

2012

Language:

english

File:

PDF, 285 KB

english, 2012

7

Hospitality in hospitals?

Severt, Denver, Aiello, Taryn, Elswick, Shannon, Cyr, Cheryl

Journal:

International Journal of Contemporary Hospitality Management

Year:

2008

Language:

english

File:

PDF, 184 KB

english, 2008

8

Perceptions of service attributes in a religious theme site: an importance–satisfaction analysis

Rivera, Manuel Antonio, Shani, Amir, Severt, Denver

Journal:

Journal of Heritage Tourism

Year:

2009

Language:

english

File:

PDF, 322 KB

english, 2009

9

Segmentation and satisfaction preferences of specific Looking GlassCohorts profiles: A case study of the timeshare industry

Upchurch, Randall, Rompf, Paul, Severt, Denver

Journal:

Journal of Retail & Leisure Property

Year:

2006

Language:

english

File:

PDF, 122 KB

english, 2006

10

Heritage Tourism: Historic Preservationist Attitude and the Heritage Site—A Case Study of William Faulkner's Homeplace

Kaufman, Tammie J., Severt, Denver E.

Journal:

Tourism Review International

Year:

2006

Language:

english

File:

PDF, 63 KB

english, 2006

11

A triple lens measurement of host–guest perceptions for sustainable gaze in tourism

Tasci, Asli D. A., Severt, Denver

Journal:

Journal of Sustainable Tourism

Year:

2016

Language:

english

File:

PDF, 623 KB

english, 2016

12

Cruising back to the basic needs

Severt, Denver E., Tasci, Asli D.A.

Journal:

International Journal of Culture Tourism and Hospitality Research

Year:

2020

File:

PDF, 139 KB

2020

13

Franchisee leadership traits vs. manager leadership traits an exploratory study comparing hope, leadership, commitment and service quality delivery

Robin B. DiPietro, Denver E. Severt, Dianne H. B. Welsh, Peter V. Raven

Journal:

International Entrepreneurship and Management Journal

Year:

2008

Language:

english

File:

PDF, 206 KB

english, 2008

14

A Conceptual Model for Mystery Shopping Motivations

Allison, Pamela, Severt, Denver, Dickson, Duncan

Journal:

Journal of Hospitality Marketing & Management

Year:

2010

Language:

english

File:

PDF, 261 KB

english, 2010

15

Handbook of Hospitality Human Resources Management || Human resources management and a service culture

Severt, Denver E.

Year:

2008

File:

PDF, 34 KB

2008

16

Show Managers' Perceptions of Customer Equity in the Convention Industry

Severt, Kimberly, Severt, Denver, Palakurthi, Radesh

Journal:

Journal of Quality Assurance in Hospitality & Tourism

Year:

2009

Language:

english

File:

PDF, 293 KB

english, 2009

17

Workplace Motivation and Mental Development

Tesone, Dana V., Ricci, Peter, Severt, Denver

Journal:

Journal of Foodservice Business Research

Year:

2005

Language:

english

File:

PDF, 1.09 MB

english, 2005

18

Prior Experience Satisfaction and Subsequent Fairness Perceptions Within the Service Experience

Severt, Denver, Tesone, Dana, Murrmann, Suzanne

Journal:

Journal of Hospitality & Leisure Marketing

Year:

2006

Language:

english

File:

PDF, 662 KB

english, 2006

19

Associations Between Organizational/Individual Factors and the Intentions of Employees

Severt, Denver, Xie, Lina, Dipietro, Robin B.

Journal:

Journal of Foodservice Business Research

Year:

2007

Language:

english

File:

PDF, 2.81 MB

english, 2007

20

Examining the Nature and Dynamics of At-Destination Recommendations: The Local Experts' Perspective

Wang, Youcheng, Severt, Denver, Rompf, Paul

Journal:

Journal of Hospitality & Leisure Marketing

Year:

2006

Language:

english

File:

PDF, 693 KB

english, 2006

21

Satisfaction or Quality Comes First: An Empirical Analysis

Kim, Kakyom, Severt, Denver E.

Journal:

Journal of Travel & Tourism Marketing

Year:

2011

Language:

english

File:

PDF, 301 KB

english, 2011

22

An Attribution Approach and the Subsequent Satisfaction, Value, and Loyalty of Service Delivery in Private Residence Clubs

Gregory, Amy M., Severt, Denver E., Hahm, Jeeyeon (Jeannie)

Journal:

Journal of Hospitality Marketing & Management

Year:

2015

Language:

english

File:

PDF, 262 KB

english, 2015

23

RESEARCH NOTE: THE RELATIONSHIP BETWEEN VACATION CLUB PROGRAM COMPONENTS AND OWNER SATISFACTION: THE CASE OF THE VACATION OWNERSHIP INDUSTRY

KAUFMAN, TAMMIE J., SEVERT, DENVER E., UPCHURCH, RANDALL

Journal:

Tourism Analysis

Year:

2006

Language:

english

File:

PDF, 36 KB

english, 2006

24

[Advances in Hospitality and Leisure] Volume 2 || An Investigation of Perceived Justices and Customer Satisfaction

Severt, Denver E.

Year:

2006

Language:

english

File:

PDF, 190 KB

english, 2006

25

[Advances in Hospitality and Leisure] Volume 3 || A Qualitative Assessment of the Service Encounter

Severt, Denver E.

Year:

2007

Language:

english

File:

PDF, 240 KB

english, 2007

26

Vacation ownership: Understanding the senior market

Kaufman, Tammie J, Upchurch, Randall, Severt, Denver

Journal:

Journal of Retail & Leisure Property

Year:

2006

Language:

english

File:

PDF, 93 KB

english, 2006

27

Consumers' Perceptions of Fairness and the Resultant Effect on Customer Satisfaction

Severt, Denver E., Rompf, Paul D.

Journal:

Journal of Hospitality & Leisure Marketing

Year:

2006

Language:

english

File:

PDF, 241 KB

english, 2006

28

The Role of Hospitality Service Quality in Third Places for the Elderly: An Exploratory Study

Lee, Ji-Eun, Severt, Denver

Journal:

Cornell Hospitality Quarterly

Year:

2017

Language:

english

File:

PDF, 422 KB

english, 2017

29

Diagnostic Assessments of Service Quality in a Continuing Care Retirement Community (CCRC): an Exploratory Study

Lee, Ji-Eun, Severt, Denver

Journal:

Journal of Quality Assurance in Hospitality & Tourism

Year:

2017

Language:

english

File:

PDF, 1.71 MB

english, 2017

30

Does service quality really matter at Green restaurants for Millennial consumers? The moderating effects of gender between loyalty and satisfaction

Shapoval, Valeriya, Murphy, Kevin S., Severt, Denver

Journal:

Journal of Foodservice Business Research

Year:

2018

Language:

english

File:

PDF, 1.60 MB

english, 2018

31

Linking Service Quality Attributes to Meaning-in-Life Outcomes for Residents Who Have Transitioned to an Assisted Living Community

Mejia, Cynthia, Severt, Denver

Journal:

Journal of Gerontological Social Work

Year:

2020

File:

PDF, 824 KB

2020

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